11 · digital-employee · 10 systems
AI employees & digital coworkersAgents hired for a role, not opened like a tool.
AI employees are agents packaged as a job function — an SDR that prospects, a support rep that resolves tickets, a recruiter that screens candidates. They arrive with an identity, a role, and integrations into the systems that role touches (CRM, helpdesk, ATS, email, phone), and they're sold on seats or outcomes rather than editor features.
Systems in this category
Alice
11x · digital-employee
Alice is 11x's AI SDR: she researches accounts, writes outbound sequences across email and LinkedIn, and books meetings — with sibling agent Julian handling inbound phone calls.
Ava
Artisan · digital-employee
Ava is Artisan's AI BDR: she mines a large contact database, personalizes outbound at scale, and manages replies through to booked meetings.
Piper
Qualified · digital-employee
Piper is Qualified's inbound AI SDR: she greets and qualifies website visitors in chat, works target accounts, and routes or books meetings against your CRM.
Sierra
Sierra · digital-employee
Sierra is the customer-service AI employee for large consumer brands: it resolves support conversations across chat and voice, takes actions in business systems, and bills on outcomes.
Decagon
Decagon · digital-employee
Decagon builds autonomous customer-support agents that resolve chats, emails, and calls for mid-market and enterprise brands, with engineering-grade tooling for the ops team behind them.
Fin
Intercom · digital-employee
Fin is Intercom's AI support agent: it answers customer questions from your help content, resolves conversations end-to-end, and charges only when it resolves.
Harvey
Harvey · digital-employee
Harvey is the AI associate for legal work: drafting, review, diligence, and research grounded in legal corpora, deployed inside law firms and enterprise legal departments.
Lindy
Lindy · digital-employee
Lindy is the build-your-own-employee platform: no-code agents that handle email triage, scheduling, meeting notes, CRM updates, and custom back-office workflows.
Juicebox (PeopleGPT)
Juicebox · digital-employee
Juicebox (PeopleGPT) is the recruiting AI employee: it searches candidate pools in natural language, runs outbound outreach, and ranks talent against your rubric.
Mercor
Mercor · digital-employee
Mercor is the AI interviewer and talent marketplace: its agent screens candidates in structured video interviews and matches them to roles — and increasingly to AI-training gigs.
Who it's for
Teams that want to staff a repeatable role without headcount — outbound sales, frontline support, recruiting screens, executive-assistant work — and are comfortable letting software act under a name, a quota, and a manager.
Tradeoffs
You're buying outcomes, not control: these systems act inside your business tools with limited visibility into each decision, pricing skews quote-based or per-resolution, and quality depends heavily on setup, guardrails, and the data you hand over.
Frequently asked
What is an AI employee?
An agent packaged as a job function — it holds a role with ongoing responsibilities inside business systems rather than taking one-off tasks. Devin (listed under cloud agents) was the first mainstream 'AI employee' framing in software; this category covers the non-engineering roles.
Who should use an AI employee?
Teams that want to staff a repeatable role without headcount — outbound sales, frontline support, recruiting screens, executive-assistant work — and are comfortable letting software act under a name, a quota, and a manager.
What are the tradeoffs of AI employees?
You're buying outcomes, not control: these systems act inside your business tools with limited visibility into each decision, pricing skews quote-based or per-resolution, and quality depends heavily on setup, guardrails, and the data you hand over.
Which AI employees are in the catalog?
10 as of 2026-09-25: Alice (11x), Ava (Artisan), Piper (Qualified), Sierra (Sierra), Decagon (Decagon), Fin (Intercom), Harvey (Harvey), Lindy (Lindy), Juicebox (PeopleGPT) (Juicebox), Mercor (Mercor).
How is an AI employee different from a cloud agent?
A cloud agent takes a ticket and returns a pull request — task in, artifact out. An AI employee holds a standing role: it prospects every day, answers tickets as they arrive, or screens candidates continuously, and is measured on outcomes like resolutions or booked meetings.
How are AI employees priced?
Three models dominate: per-seat (sold like headcount), per-resolution or per-conversation (Intercom Fin's $0.99/resolution is the reference point), and outcome-based contracts (Sierra). Enterprise roles like legal (Harvey) are quote-based.