Dixa
AI employees & digital coworkersDixa
Dixa is a customer service platform for ecommerce brands, with a unified inbox across phone, email, chat and social and Mim, an AI agent for chat, email and voice.
- Ecommerce
- Mim AI agent
- Voice, email and chat
At a glance
Dixa is in the directory but not on our ranked shortlists, and we have no traction figure for it yet.
Key facts
As of Nov 12, 2026
- Who it's for
- Ecommerce brands that want a customer service desk with a built-in AI agent for all channels.
- What does it do?
- An agentic customer service platform: a team hub with every conversation on one screen, workflow automation and routing, performance and QA insights, channels (phone, email, chat, social) and Mim, an AI agent that resolves inquiries on every channel including calls.
- What does it cost?
- Per agent per month, billed annually: Team €49, Professional €139, and Enterprise on request. Mim is billed as a flat price per conversation.
- Where does it run?
- Hosted by Dixa, with native Shopify and Klaviyo integrations and 35+ more.
- What does it connect to?
- Native Shopify, Klaviyo and 35+ integrations. Professional adds third-party AI agents and sandbox access.
- Who makes it?
- Dixa, a customer service platform company for ecommerce brands.
Common questions
What is Dixa?
Dixa is a customer service platform for ecommerce brands, with a unified inbox across phone, email, chat and social and Mim, an AI agent for chat, email and voice.
Who is Dixa for?
Ecommerce brands that want a customer service desk with a built-in AI agent for all channels.
How much does Dixa cost?
Per agent per month, billed annually: Team €49, Professional €139, and Enterprise on request. Mim is billed as a flat price per conversation. Checked against the vendor's pages on Nov 12, 2026. Plans change often, so confirm before you decide.
Does Dixa run locally or in the cloud?
Dixa runs in the vendor's cloud. You use it through chat apps and an API.
What are alternatives to Dixa?
See the AI employees & digital coworkers shortlist for the other options.
Compare Dixa
No head-to-head pages for this one yet.