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incident.io

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incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents.

SEC.01

What it does

  • 01AI incident summaries
  • 02Timeline + postmortem drafting
  • 03Similar-incident recall
  • 04Slack-first response flow
  • 05On-call scheduling
  • 06Status pages
SEC.02

Who it's for

Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator.

PRICING

Pricing

Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding.

caveat · before you adopt

The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included.

ALT

Other ops agents (6)

FAQ

Frequently asked

What is incident.io?

incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents.

Who is incident.io for?

Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator.

How much does incident.io cost?

Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding.

Does incident.io run locally or in the cloud?

incident.io runs in the vendor's cloud. Its interfaces are a chat surface (Slack, messenger, or web app), an API or protocol.

What are alternatives to incident.io?

Other ops agent entries in the catalog: Cleric, Resolve, Rootly, Bits AI, Dropzone AI, Simbian. Different categories solve the same problem differently — see the On-call & ops agents category page for tradeoffs.

What should I know before adopting incident.io?

The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included.