incident.io
12 ops-agent/incident.io/ACTIVE
incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents.
What it does
- 01AI incident summaries
- 02Timeline + postmortem drafting
- 03Similar-incident recall
- 04Slack-first response flow
- 05On-call scheduling
- 06Status pages
Who it's for
Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator.
Pricing
Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding.
caveat · before you adopt
The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included.
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Frequently asked
What is incident.io?
incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents.
Who is incident.io for?
Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator.
How much does incident.io cost?
Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding.
Does incident.io run locally or in the cloud?
incident.io runs in the vendor's cloud. Its interfaces are a chat surface (Slack, messenger, or web app), an API or protocol.
What are alternatives to incident.io?
Other ops agent entries in the catalog: Cleric, Resolve, Rootly, Bits AI, Dropzone AI, Simbian. Different categories solve the same problem differently — see the On-call & ops agents category page for tradeoffs.
What should I know before adopting incident.io?
The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included.