# Parloa [Customer support](https://www.agentlist.io/customer-support)Parloa Parloa builds AI agents for large companies' customer service, with a focus on voice. Service teams design and manage the agents themselves. [Visit Parloa](https://www.parloa.com/)[See the Customer support shortlist](https://www.agentlist.io/customer-support#pick-parloa) - Enterprise voice agents - Built by service teams - Series D at $3B ## At a glance $3B valuationVerifiedAs of Jan 15, 2026[Parloa press release](https://www.parloa.com/parloa-in-the-press/parloa-valued-at-3-billion-with-350m-series-d/) ARR above $50 millionReported As of Jan 15, 2026 - [No. 9 of 11 on the Customer support shortlist](https://www.agentlist.io/customer-support#pick-parloa) [How we rank](https://www.agentlist.io/methodology) Evidence notes - Evidence level: Verified, primary. - Parloa states its valuation in its own release. The ARR figure is a news report. - A $350 million Series D led by General Catalyst. Total raised is more than $560 million. - ARR above $50 million. Not on Parloa’s own release. ## Key facts As of Nov 11, 2026 **Who it's for**: Enterprises, especially in Europe and the US, that want voice agents their own service team can build. **What can it actually do?**: Agents that handle conversations such as delivery changes, billing questions and hotel booking changes, and hand off to a person when needed. Parloa's platform covers building, testing, and managing the agent's life cycle. **Notable customers**: Allianz, Booking.com, HealthEquity, SAP, Sedgwick, Swiss Life and TeamViewer. **How big is the company?**: $350M Series D at a $3B valuation on Jan 15, 2026, led by General Catalyst. Total raised is more than $560M. Sources - [↗ www.parloa.com](https://www.parloa.com/) - [↗ www.parloa.com/parloa-in-the-press/parloa-valued-at-3-billion-with-350m-series-d/](https://www.parloa.com/parloa-in-the-press/parloa-valued-at-3-billion-with-350m-series-d/) ## Recently - Jan 15, 2026[Raised $350M at a $3B valuation.](https://www.parloa.com/parloa-in-the-press/parloa-valued-at-3-billion-with-350m-series-d/) ## Common questions What is Parloa? Parloa builds AI agents for large companies' customer service, with a focus on voice. Service teams design and manage the agents themselves. Who is Parloa for? Enterprises, especially in Europe and the US, that want voice agents their own service team can build. How much does Parloa cost? We have no price on record for Parloa. Check Parloa's site. Does Parloa run locally or in the cloud? Parloa runs in the vendor's cloud. You use it through chat apps and an API. What are alternatives to Parloa? Others on the Customer support shortlist: Sierra, Decagon, Fin, Salesforce Agentforce. ## Compare Parloa - [Also consider Sierra](https://www.agentlist.io/systems/sierra) - [Also consider Decagon](https://www.agentlist.io/systems/decagon) - [Also consider Fin](https://www.agentlist.io/systems/fin) [See the full Customer support shortlist](https://www.agentlist.io/customer-support)Show all 4 alternatives - [Sierra](https://www.agentlist.io/systems/sierra) · Sierra - [Decagon](https://www.agentlist.io/systems/decagon) · Decagon - [Fin](https://www.agentlist.io/systems/fin) · Fin from Salesforce - [Salesforce Agentforce](https://www.agentlist.io/systems/salesforce-agentforce) · Salesforce ## Details **Vendor**: Parloa **Category**: [Customer support](https://www.agentlist.io/customer-support) **Last checked**: [Nov 11, 2026](https://www.agentlist.io/changelog) Technical details **Used through**: Chat apps and an API **Runs**: In the vendor's cloud Pricing and status are approximate as of the last-checked date. --- Source: [Parloa: pricing & alternatives | agentlist.io](https://www.agentlist.io/systems/parloa). This is the public page rendered as Markdown; interactive controls require the website.