# incident.io [12 ops-agent](https://www.agentlist.io/categories/ops-agent)/[incident.io](https://www.agentlist.io/ai/incident-io)/ACTIVE incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents. - [Incident response](https://www.agentlist.io/capabilities/incident-response) - [Human handoff](https://www.agentlist.io/capabilities/human-handoff) - [Messaging surface](https://www.agentlist.io/capabilities/messaging-infra) - [API-native](https://www.agentlist.io/capabilities/api-native) SEC.01 ## What it does - 01AI incident summaries - 02Timeline + postmortem drafting - 03Similar-incident recall - 04Slack-first response flow - 05On-call scheduling - 06Status pages SEC.02 ## Who it's for Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator. PRICING ## Pricing Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding. caveat · before you adopt The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included. ALT ## Other ops agents (6) [Cleric Cleric · ops-agent chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/cleric) [Resolve Resolve · ops-agent chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/resolve) [Rootly Rootly · ops-agent chat/api · cloud · Per-seat plans; enterprise tiers — verify](https://www.agentlist.io/systems/rootly) [Bits AI Datadog · ops-agent chat/api · cloud · Included in Datadog plans; usage-based add-ons — verify](https://www.agentlist.io/systems/bits-ai) [Dropzone AI Dropzone AI · ops-agent chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/dropzone) [Simbian Simbian · ops-agent chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/simbian) FAQ ## Frequently asked ### What is incident.io? incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents. ### Who is incident.io for? Teams that want AI inside a full incident platform — response coordination, on-call, and postmortems — rather than a standalone investigator. ### How much does incident.io cost? Free tier; per-seat platform pricing (Response/Assist tiers). List prices as checked against the vendor's pricing page on 2026-09-25; plans change often, so confirm before deciding. ### Does incident.io run locally or in the cloud? incident.io runs in the vendor's cloud. Its interfaces are a chat surface (Slack, messenger, or web app), an API or protocol. ### What are alternatives to incident.io? Other ops agent entries in the catalog: Cleric, Resolve, Rootly, Bits AI, Dropzone AI, Simbian. Different categories solve the same problem differently — see the On-call & ops agents category page for tradeoffs. ### What should I know before adopting incident.io? The AI features ride the platform: you're adopting incident.io's response workflow wholesale, per-seat pricing included. Spec sheet **Name**: incident.io **Vendor**: [incident.io](https://www.agentlist.io/ai/incident-io) **Category**: [On-call & ops agents](https://www.agentlist.io/categories/ops-agent) **Interfaces**: chat · api **Hosting**: cloud **Pricing**: Free tier; per-seat platform pricing (Response/Assist tiers) **Status**: actively maintained **Integrates**: - [Slack](https://www.agentlist.io/integrations/slack) - [PagerDuty](https://www.agentlist.io/integrations/pagerduty) - [Datadog](https://www.agentlist.io/integrations/datadog) - [Jira](https://www.agentlist.io/integrations/jira) **Speaks**: - [Slack](https://www.agentlist.io/transports/slack) - [Webhooks](https://www.agentlist.io/transports/webhooks) **Record ID**: `sys://incident-io/incident-io` **Verified**: [2026-09-25](https://www.agentlist.io/changelog) Sources - [↗ incident.io](https://incident.io/) - [↗ incident.io/pricing](https://incident.io/pricing) Catalog entries are editorial records, not paid placements or endorsements. Pricing and status are approximate as of the seed date. --- Source: [incident.io — OPS-AGENT by incident.io | agentlist.io](https://www.agentlist.io/systems/incident-io). This is the public page rendered as Markdown; interactive controls require the website.