# Gradient Labs [AI employees & digital coworkers](https://www.agentlist.io/categories/digital-employee)Gradient Labs[Last checked Nov 12, 2026](https://www.agentlist.io/changelog) Gradient Labs builds AI agents for financial services, automating customer support, disputes, KYC and lending operations, priced per successful resolution. [Visit Gradient Labs](https://gradient-labs.ai/) - [gradient-labs.ai](https://gradient-labs.ai/) - Financial services - Outcome-based pricing - Disputes and KYC ## At a glance **Who it's for**: Banks, fintechs and lenders that need regulated customer operations automated end to end. **What does it do?**: AI agents for customer operations in finance: a suite of specialist agents for lending, disputes, collections, onboarding, KYB and insurance claims, plus customer service, on a platform that runs the operations in between. [gradient-labs.ai (source for What does it do?)](https://gradient-labs.ai/) **Where does it run?**: Hosted by Gradient Labs. It can run on your existing support platform, or you can call the AI agent directly through its public API. [gradient-labs.ai (source for Where does it run?)](https://gradient-labs.ai/pricing) **What does it cost?**: Outcome-based pricing with no platform fees: you pay only for successful query resolutions the AI agent delivers. [gradient-labs.ai (source for What does it cost?)](https://gradient-labs.ai/pricing) **Which models does it use?**: Not tied to a single LLM: it uses models from Anthropic, Google and OpenAI and switches between providers. [gradient-labs.ai (source for Which models does it use?)](https://gradient-labs.ai/pricing) **Who makes it?**: Gradient Labs, an AI company focused on financial services. [gradient-labs.ai (source for Who makes it?)](https://gradient-labs.ai/) ## Common questions What is Gradient Labs? Gradient Labs builds AI agents for financial services, automating customer support, disputes, KYC and lending operations, priced per successful resolution. Who is Gradient Labs for? Banks, fintechs and lenders that need regulated customer operations automated end to end. How much does Gradient Labs cost? Outcome-based pricing with no platform fees: you pay only for successful query resolutions the AI agent delivers. Checked against the vendor's pages on Nov 12, 2026. Plans change often, so confirm before you decide. Does Gradient Labs run locally or in the cloud? Gradient Labs runs in the vendor's cloud. You use it through chat apps and an API. What are alternatives to Gradient Labs? See the AI employees & digital coworkers shortlist for the other options. [See all AI employees](https://www.agentlist.io/categories/digital-employee) --- Source: [Gradient Labs: pricing & alternatives | agentlist.io](https://www.agentlist.io/systems/gradient-labs). This is the public page rendered as Markdown; interactive controls require the website.