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# Dixa

[AI employees & digital coworkers](https://www.agentlist.io/categories/digital-employee)Dixa[Last checked Nov 12, 2026](https://www.agentlist.io/changelog)

Dixa is a customer service platform for ecommerce brands, with a unified inbox across phone, email, chat and social and Mim, an AI agent for chat, email and voice.

[Visit Dixa](https://www.dixa.com/)

-   [dixa.com](https://www.dixa.com/)

-   Ecommerce
-   Mim AI agent
-   Voice, email and chat

## At a glance

**Who it's for**: Ecommerce brands that want a customer service desk with a built-in AI agent for all channels.

**What does it do?**: An agentic customer service platform: a team hub with every conversation on one screen, workflow automation and routing, performance and QA insights, channels (phone, email, chat, social) and Mim, an AI agent that resolves inquiries on every channel including calls. [dixa.com (source for What does it do?)](https://www.dixa.com/)

**Where does it run?**: Hosted by Dixa, with native Shopify and Klaviyo integrations and 35+ more. [dixa.com (source for Where does it run?)](https://www.dixa.com/pricing)

**What does it cost?**: Per agent per month, billed annually: Team €49, Professional €139, and Enterprise on request. Mim is billed as a flat price per conversation. [dixa.com (source for What does it cost?)](https://www.dixa.com/pricing)

**What does it connect to?**: Native Shopify, Klaviyo and 35+ integrations. Professional adds third-party AI agents and sandbox access. [dixa.com (source for What does it connect to?)](https://www.dixa.com/pricing)

**Who makes it?**: Dixa, a customer service platform company for ecommerce brands. [dixa.com (source for Who makes it?)](https://www.dixa.com/)

## Common questions

What is Dixa?

Dixa is a customer service platform for ecommerce brands, with a unified inbox across phone, email, chat and social and Mim, an AI agent for chat, email and voice.

Who is Dixa for?

Ecommerce brands that want a customer service desk with a built-in AI agent for all channels.

How much does Dixa cost?

Per agent per month, billed annually: Team €49, Professional €139, and Enterprise on request. Mim is billed as a flat price per conversation. Checked against the vendor's pages on Nov 12, 2026. Plans change often, so confirm before you decide.

Does Dixa run locally or in the cloud?

Dixa runs in the vendor's cloud. You use it through chat apps and an API.

What are alternatives to Dixa?

See the AI employees & digital coworkers shortlist for the other options.

[See all AI employees](https://www.agentlist.io/categories/digital-employee)

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