# Chatwoot [AI employees & digital coworkers](https://www.agentlist.io/categories/digital-employee)Chatwoot[Last checked Nov 12, 2026](https://www.agentlist.io/changelog) Chatwoot is an open-source, self-hostable customer support platform with an omnichannel inbox and Captain, its AI agent for support. [Visit Chatwoot](https://www.chatwoot.com/) - [chatwoot.com](https://www.chatwoot.com/) - [github.com/chatwoot/chatwoot](https://github.com/chatwoot/chatwoot) - Open source - Self-hostable - Omnichannel inbox - Captain AI agent ## At a glance **Who it's for**: Support teams that want an open-source Intercom or Zendesk alternative they can self-host or use in the cloud. **What does it do?**: A customer support platform that puts live chat, email, WhatsApp, Instagram, Facebook, Telegram, SMS and more into one inbox. Captain, its AI agent, automates answers to common questions. [github.com (source for What does it do?)](https://github.com/chatwoot/chatwoot) [chatwoot.com (source for What does it do?)](https://www.chatwoot.com/) **Where does it run?**: Self-host it (Docker images are published) or use Chatwoot Cloud. [github.com (source for Where does it run?)](https://github.com/chatwoot/chatwoot) [chatwoot.com (source for Where does it run?)](https://www.chatwoot.com/) **What does it cost?**: Cloud is priced per agent per month: Hacker $0 (up to 2 agents), Startups $19, Business $39 and Enterprise $99. Captain AI credits scale by plan. Self-hosted plans are listed separately. [chatwoot.com (source for What does it cost?)](https://www.chatwoot.com/pricing) **Which channels does it support?**: Website live chat, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line and SMS, plus voice on higher plans. [github.com (source for Which channels does it support?)](https://github.com/chatwoot/chatwoot) [chatwoot.com (source for Which channels does it support?)](https://www.chatwoot.com/pricing) **Who makes it?**: Chatwoot. The core is open source on GitHub. [github.com (source for Who makes it?)](https://github.com/chatwoot/chatwoot) ## Common questions What is Chatwoot? Chatwoot is an open-source, self-hostable customer support platform with an omnichannel inbox and Captain, its AI agent for support. Who is Chatwoot for? Support teams that want an open-source Intercom or Zendesk alternative they can self-host or use in the cloud. How much does Chatwoot cost? Cloud is priced per agent per month: Hacker $0 (up to 2 agents), Startups $19, Business $39 and Enterprise $99. Captain AI credits scale by plan. Self-hosted plans are listed separately. Checked against the vendor's pages on Nov 12, 2026. Plans change often, so confirm before you decide. Does Chatwoot run locally or in the cloud? Chatwoot runs in the vendor's cloud. You use it through chat apps and an API. What are alternatives to Chatwoot? See the AI employees & digital coworkers shortlist for the other options. [See all AI employees](https://www.agentlist.io/categories/digital-employee) --- Source: [Chatwoot: pricing & alternatives | agentlist.io](https://www.agentlist.io/systems/chatwoot). This is the public page rendered as Markdown; interactive controls require the website.