12 · ops-agent · 07 systems # On-call & ops agentsAgents that hold the pager — triage, investigate, resolve. Ops agents sit inside the incident and security loop: they watch alerts, correlate telemetry, investigate pages, draft root-cause analyses, and propose or apply remediations. AI SREs handle production incidents; AI SOC analysts (Dropzone, Simbian) handle security queues. SEC.01 ## Systems in this category [Cleric Cleric · ops-agent Cleric is a dedicated AI SRE: it investigates production alerts across logs, metrics, deploys, and code history, then hands on-call engineers a root-cause hypothesis with evidence. chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/cleric) [Resolve Resolve · ops-agent Resolve (resolve.ai) is an AI SRE from ex-Splunk/Observability leadership: it triages alerts, investigates incidents across your stack, and drafts remediations for approval. chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/resolve) [incident.io incident.io · ops-agent incident.io is the incident-management platform whose AI assistant drafts timelines, summarizes channels, surfaces similar past incidents, and nudges responders — inside the tool that already runs your incidents. chat/api · cloud · Free tier; per-seat platform pricing (Response/Assist tiers)](https://www.agentlist.io/systems/incident-io) [Rootly Rootly · ops-agent Rootly is the incident-response platform with AI woven through it: auto-drafted summaries, suggested next steps, retrospectives, and noise reduction on the alert stream. chat/api · cloud · Per-seat plans; enterprise tiers — verify](https://www.agentlist.io/systems/rootly) [Bits AI Datadog · ops-agent Bits AI is Datadog's in-platform agent: it answers observability questions in natural language, investigates anomalies, and drafts incident summaries against the telemetry you already pay Datadog for. chat/api · cloud · Included in Datadog plans; usage-based add-ons — verify](https://www.agentlist.io/systems/bits-ai) [Dropzone AI Dropzone AI · ops-agent Dropzone AI is the AI SOC analyst: it investigates every alert end-to-end — triage, evidence gathering, verdict — so human analysts only see the ones that matter. chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/dropzone) [Simbian Simbian · ops-agent Simbian builds autonomous SOC agents that hunt, investigate, and respond across the security stack, plus GRC automation — aimed at teams running lean against enterprise-scale alert volume. chat/api · cloud · Enterprise (quote-based)](https://www.agentlist.io/systems/simbian) SEC.02 ## Who it's for SRE, platform, and security teams buried in alerts — the 3am triage, the first-hour investigation, the ticket hygiene — who want an agent to take the first pass before a human decides. SEC.03 ## Tradeoffs The category is trust-constrained: agents get read (and sometimes write) access to observability and cloud accounts, most deployments still gate remediation behind human approval, and pricing is enterprise-contract territory. FAQ ## Frequently asked ### What is an ops agent? Ops agents sit inside the incident and security loop: they watch alerts, correlate telemetry, investigate pages, draft root-cause analyses, and propose or apply remediations. AI SREs handle production incidents; AI SOC analysts (Dropzone, Simbian) handle security queues. ### Who should use an ops agent? SRE, platform, and security teams buried in alerts — the 3am triage, the first-hour investigation, the ticket hygiene — who want an agent to take the first pass before a human decides. ### What are the tradeoffs of ops agents? The category is trust-constrained: agents get read (and sometimes write) access to observability and cloud accounts, most deployments still gate remediation behind human approval, and pricing is enterprise-contract territory. ### Which ops agents are in the catalog? 7 as of 2026-09-25: Cleric (Cleric), Resolve (Resolve), incident.io (incident.io), Rootly (Rootly), Bits AI (Datadog), Dropzone AI (Dropzone AI), Simbian (Simbian). ### What is an AI SRE agent? An agent that does the front half of incident response: it watches alerts, pulls logs/traces/metrics, forms a hypothesis, and drafts a root-cause summary or remediation for an on-call engineer to approve. Cleric and Resolve are the dedicated entrants; Datadog Bits AI ships inside an existing observability platform. ### How is an ops agent different from a cloud coding agent? Cloud coding agents take a task and return a pull request. Ops agents take an alert and return an investigation — timelines, correlated signals, suspected cause — and increasingly a suggested fix. The output is a decision, not a diff. ### Do ops agents remediate autonomously? Mostly no, by design: current deployments emphasize investigation and recommendations with human approval gates before actions like rollbacks or scale-ups. Autonomous remediation exists but is typically scoped to low-risk playbooks. Other categories - [01AI IDEs06](https://www.agentlist.io/categories/ai-ide) - [02IDE extensions & copilots10](https://www.agentlist.io/categories/ide-extension) - [03CLI & terminal agents15](https://www.agentlist.io/categories/cli-agent) - [04Cloud & autonomous agents05](https://www.agentlist.io/categories/cloud-agent) - [05Platforms & harness multiplexers01](https://www.agentlist.io/categories/platform) - [06Model routers & gateways02](https://www.agentlist.io/categories/model-router) - [07Bridges, brokers & protocols02](https://www.agentlist.io/categories/bridge) - [08Agent communication & collaboration13](https://www.agentlist.io/categories/agent-communication) - [09Agent services15](https://www.agentlist.io/categories/agent-services) - [10Personal & always-on agents06](https://www.agentlist.io/categories/personal-agent) - [11AI employees & digital coworkers10](https://www.agentlist.io/categories/digital-employee) - [13Browser & computer-use agents06](https://www.agentlist.io/categories/computer-use) - [14Research & analyst agents07](https://www.agentlist.io/categories/research-agent) - [15Voice & phone agents07](https://www.agentlist.io/categories/voice-agent) Examples: Cleric · Resolve · incident.io · Rootly · Bits AI · Dropzone AI · Simbian. Entries are editorial records from seed 2026-09-25, not endorsements. --- Source: [On-call & ops agents — 7 compared | agentlist.io](https://www.agentlist.io/categories/ops-agent). This is the public page rendered as Markdown; interactive controls require the website.