11 · digital-employee · 10 systems # AI employees & digital coworkersAgents hired for a role, not opened like a tool. AI employees are agents packaged as a job function — an SDR that prospects, a support rep that resolves tickets, a recruiter that screens candidates. They arrive with an identity, a role, and integrations into the systems that role touches (CRM, helpdesk, ATS, email, phone), and they're sold on seats or outcomes rather than editor features. SEC.01 ## Systems in this category [Alice 11x · digital-employee Alice is 11x's AI SDR: she researches accounts, writes outbound sequences across email and LinkedIn, and books meetings — with sibling agent Julian handling inbound phone calls. chat/api · cloud · Enterprise contracts (quote-based); reported in the ~$5k/mo range historically — verify](https://www.agentlist.io/systems/alice) [Ava Artisan · digital-employee Ava is Artisan's AI BDR: she mines a large contact database, personalizes outbound at scale, and manages replies through to booked meetings. chat/api · cloud · Quote-based annual contracts; reported from ~$2.4k/mo — verify](https://www.agentlist.io/systems/ava) [Piper Qualified · digital-employee Piper is Qualified's inbound AI SDR: she greets and qualifies website visitors in chat, works target accounts, and routes or books meetings against your CRM. chat/api · cloud · Enterprise (quote-based); bundled with Qualified pipeline platform](https://www.agentlist.io/systems/piper) [Sierra Sierra · digital-employee Sierra is the customer-service AI employee for large consumer brands: it resolves support conversations across chat and voice, takes actions in business systems, and bills on outcomes. chat/voice/api · cloud · Outcome-based (per resolved conversation); enterprise contracts](https://www.agentlist.io/systems/sierra) [Decagon Decagon · digital-employee Decagon builds autonomous customer-support agents that resolve chats, emails, and calls for mid-market and enterprise brands, with engineering-grade tooling for the ops team behind them. chat/voice/api · cloud · Enterprise; per-resolution or per-conversation pricing — quote-based](https://www.agentlist.io/systems/decagon) [Fin Intercom · digital-employee Fin is Intercom's AI support agent: it answers customer questions from your help content, resolves conversations end-to-end, and charges only when it resolves. chat/api · cloud · $0.99 per resolution; bundled allowances inside Intercom seats](https://www.agentlist.io/systems/fin) [Harvey Harvey · digital-employee Harvey is the AI associate for legal work: drafting, review, diligence, and research grounded in legal corpora, deployed inside law firms and enterprise legal departments. chat/api · cloud · Enterprise (quote-based); per-seat contracts reported — verify](https://www.agentlist.io/systems/harvey) [Lindy Lindy · digital-employee Lindy is the build-your-own-employee platform: no-code agents that handle email triage, scheduling, meeting notes, CRM updates, and custom back-office workflows. chat/api · cloud · Free tier; Pro from ~$49/mo — credit-based, higher tiers scale on tasks](https://www.agentlist.io/systems/lindy) [Juicebox (PeopleGPT) Juicebox · digital-employee Juicebox (PeopleGPT) is the recruiting AI employee: it searches candidate pools in natural language, runs outbound outreach, and ranks talent against your rubric. chat/api · cloud · Free tier; paid per-seat plans — verify current tiers](https://www.agentlist.io/systems/juicebox) [Mercor Mercor · digital-employee Mercor is the AI interviewer and talent marketplace: its agent screens candidates in structured video interviews and matches them to roles — and increasingly to AI-training gigs. chat/api · cloud · Enterprise contracts; AI-interviewer usage metered — verify](https://www.agentlist.io/systems/mercor) SEC.02 ## Who it's for Teams that want to staff a repeatable role without headcount — outbound sales, frontline support, recruiting screens, executive-assistant work — and are comfortable letting software act under a name, a quota, and a manager. SEC.03 ## Tradeoffs You're buying outcomes, not control: these systems act inside your business tools with limited visibility into each decision, pricing skews quote-based or per-resolution, and quality depends heavily on setup, guardrails, and the data you hand over. FAQ ## Frequently asked ### What is an AI employee? An agent packaged as a job function — it holds a role with ongoing responsibilities inside business systems rather than taking one-off tasks. Devin (listed under cloud agents) was the first mainstream 'AI employee' framing in software; this category covers the non-engineering roles. ### Who should use an AI employee? Teams that want to staff a repeatable role without headcount — outbound sales, frontline support, recruiting screens, executive-assistant work — and are comfortable letting software act under a name, a quota, and a manager. ### What are the tradeoffs of AI employees? You're buying outcomes, not control: these systems act inside your business tools with limited visibility into each decision, pricing skews quote-based or per-resolution, and quality depends heavily on setup, guardrails, and the data you hand over. ### Which AI employees are in the catalog? 10 as of 2026-09-25: Alice (11x), Ava (Artisan), Piper (Qualified), Sierra (Sierra), Decagon (Decagon), Fin (Intercom), Harvey (Harvey), Lindy (Lindy), Juicebox (PeopleGPT) (Juicebox), Mercor (Mercor). ### How is an AI employee different from a cloud agent? A cloud agent takes a ticket and returns a pull request — task in, artifact out. An AI employee holds a standing role: it prospects every day, answers tickets as they arrive, or screens candidates continuously, and is measured on outcomes like resolutions or booked meetings. ### How are AI employees priced? Three models dominate: per-seat (sold like headcount), per-resolution or per-conversation (Intercom Fin's $0.99/resolution is the reference point), and outcome-based contracts (Sierra). Enterprise roles like legal (Harvey) are quote-based. Other categories - [01AI IDEs06](https://www.agentlist.io/categories/ai-ide) - [02IDE extensions & copilots10](https://www.agentlist.io/categories/ide-extension) - [03CLI & terminal agents15](https://www.agentlist.io/categories/cli-agent) - [04Cloud & autonomous agents05](https://www.agentlist.io/categories/cloud-agent) - [05Platforms & harness multiplexers01](https://www.agentlist.io/categories/platform) - [06Model routers & gateways02](https://www.agentlist.io/categories/model-router) - [07Bridges, brokers & protocols02](https://www.agentlist.io/categories/bridge) - [08Agent communication & collaboration13](https://www.agentlist.io/categories/agent-communication) - [09Agent services15](https://www.agentlist.io/categories/agent-services) - [10Personal & always-on agents06](https://www.agentlist.io/categories/personal-agent) - [12On-call & ops agents07](https://www.agentlist.io/categories/ops-agent) - [13Browser & computer-use agents06](https://www.agentlist.io/categories/computer-use) - [14Research & analyst agents07](https://www.agentlist.io/categories/research-agent) - [15Voice & phone agents07](https://www.agentlist.io/categories/voice-agent) Examples: Alice · Ava · Piper · Sierra · Decagon · Fin · Harvey · Lindy · Juicebox · Mercor. Entries are editorial records from seed 2026-09-25, not endorsements. --- Source: [AI employees & digital coworkers — 10 compared | agentlist.io](https://www.agentlist.io/categories/digital-employee). This is the public page rendered as Markdown; interactive controls require the website.